{"id":100082,"date":"2025-09-09T16:27:56","date_gmt":"2025-09-09T20:27:56","guid":{"rendered":"https:\/\/idealelectricalinc.com\/foire-aux-questions\/"},"modified":"2026-06-02T17:00:51","modified_gmt":"2026-06-02T21:00:51","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/idealelectricalinc.com\/fr-ca\/foire-aux-questions\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"<div style=\"padding-top:var(--wp--preset--spacing--040-080);padding-bottom:var(--wp--preset--spacing--040-080);\" class=\"ideal-layout ideal-hero-1 is-style-surface-dark alignfull ideal-hero-1 is-style-surface-dark wp-block-ideal-layout\">\n\t<div class=\"ideal-layout__inner alignfull\">\n\t\t<div class=\"ideal-layout__section ideal-layout__section--1 wp-block-ideal-layout-section\">\n\t<div class=\"ideal-layout__section-inner content-flow\">\n\t\t\n\n<h1 class=\"wp-block-heading is-style-h2\">Foire aux questions<\/h1>\n\n\t<\/div>\n<\/div>\n<div class=\"ideal-layout__section ideal-layout__section--2 wp-block-ideal-layout-section\">\n\t<div class=\"ideal-layout__section-inner content-flow\">\n\t\t\t<\/div>\n<\/div>\n<div class=\"ideal-layout__section ideal-layout__section--3 wp-block-ideal-layout-section\">\n\t<div class=\"ideal-layout__section-inner content-flow\">\n\t\t\n\n<figure class=\"wp-block-image size-1280\"><img loading=\"lazy\" decoding=\"async\" width=\"1750\" height=\"450\" src=\"https:\/\/p1.aprimocdn.net\/idealindustries\/cb6a6cd1-e40c-4efa-92a2-b3f000746ac8\/ied-web_homepage_IDEAL-Gen2-Lever-Connectors-desktop_Original%20file.jpg\" alt=\"Transparent plastic connectors with blue levers scattered on a white surface, used for electrical wire connections.\" class=\"wp-image-aprimo:3d2f095007194a2bb2c0b3f000746ab2\" style=\"aspect-ratio:4\/3;object-fit:cover\" srcset=\"https:\/\/p1.aprimocdn.net\/idealindustries\/cb6a6cd1-e40c-4efa-92a2-b3f000746ac8\/ied-web_homepage_IDEAL-Gen2-Lever-Connectors-desktop_Original%20file.jpg?width=300&amp;height=77&amp;fit=bounds 300w, https:\/\/p1.aprimocdn.net\/idealindustries\/cb6a6cd1-e40c-4efa-92a2-b3f000746ac8\/ied-web_homepage_IDEAL-Gen2-Lever-Connectors-desktop_Original%20file.jpg?width=600&amp;height=154&amp;fit=bounds 600w, https:\/\/p1.aprimocdn.net\/idealindustries\/cb6a6cd1-e40c-4efa-92a2-b3f000746ac8\/ied-web_homepage_IDEAL-Gen2-Lever-Connectors-desktop_Original%20file.jpg?width=768&amp;height=197&amp;fit=bounds 768w, https:\/\/p1.aprimocdn.net\/idealindustries\/cb6a6cd1-e40c-4efa-92a2-b3f000746ac8\/ied-web_homepage_IDEAL-Gen2-Lever-Connectors-desktop_Original%20file.jpg?width=1024&amp;height=263&amp;fit=bounds 1024w, https:\/\/p1.aprimocdn.net\/idealindustries\/cb6a6cd1-e40c-4efa-92a2-b3f000746ac8\/ied-web_homepage_IDEAL-Gen2-Lever-Connectors-desktop_Original%20file.jpg?width=1536&amp;height=395&amp;fit=bounds 1536w, https:\/\/p1.aprimocdn.net\/idealindustries\/cb6a6cd1-e40c-4efa-92a2-b3f000746ac8\/ied-web_homepage_IDEAL-Gen2-Lever-Connectors-desktop_Original%20file.jpg?width=1750&amp;height=450&amp;fit=bounds 1750w\" sizes=\"auto, (max-width: 1750px) 100vw, 1750px\" \/><\/figure>\n\n\t<\/div>\n<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Connecteurs de fils<\/h2>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">En quoi vos connecteurs \u00e0 levier In-Sure\u00ae se distinguent-ils de ceux de vos concurrents?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Nos connecteurs \u00e0 levier In-Sure<sup>\u00ae<\/sup> vous permettent d\u2019ins\u00e9rer un fil rigide sans avoir \u00e0 ouvrir le levier. Les connecteurs sont con\u00e7us de mani\u00e8re ergonomique avec une coque facile \u00e0 saisir, r\u00e9duisant la tension sur les mains et facilitant l\u2019ouverture d\u2019un seul levier \u00e0 la fois. Les connecteurs \u00e0 levier IDEAL Electrical<sup>\u2122<\/sup> permettent de gagner du temps, sont faciles \u00e0 utiliser et offrent une connexion fiable.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quel est le dossier Underwriter Laboratories pour les connecteurs de fils \u00e0 visser IDEAL Electrical\u2122?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Dossier UL n\u00b0 E5238<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-4&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-4-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-4\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">O\u00f9 puis-je trouver les isolants Wrap-Cap\u00ae?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-4\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-4-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Nous sommes d\u00e9sol\u00e9s, mais cet article a \u00e9t\u00e9 abandonn\u00e9 sans remplacement. Nous nous excusons pour tout inconv\u00e9nient. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-5&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-5-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-5\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Sur l\u2019emballage des connecteurs \u00e0 insertion In-Sure\u00ae, pourquoi est-il indiqu\u00e9 de ne pas les utiliser avec du fil d\u2019aluminium?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-5\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-5-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Le c\u00e2blage en aluminium est connu pour sa surchauffe. C\u2019est pourquoi les codes du b\u00e2timent ne l\u2019autorisent plus. Lorsque le c\u00e2blage en aluminium rouille, l\u2019oxyde blanc n\u2019est pas un tr\u00e8s bon conducteur \u00e9lectrique. Il interf\u00e8re avec le flux d\u2019\u00e9lectricit\u00e9 et peut provoquer une surchauffe. Ces connecteurs sont en plastique, donc la surchauffe serait un probl\u00e8me tr\u00e8s grave. Si vous avez un c\u00e2blage en aluminium dans votre maison, il reste s\u00fbr \u00e0 condition d\u2019utiliser des connecteurs et des m\u00e9thodes de connexion appropri\u00e9s pour les interrupteurs et les prises.     <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-6&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-6-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-6\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Les connecteurs \u00e0 insertion In-Sure\u00ae sont-ils \u00e9tanches ou appropri\u00e9s pour une utilisation ext\u00e9rieure?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-6\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-6-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Non, ils devraient \u00eatre dissimul\u00e9s dans un bo\u00eetier homologu\u00e9 pour l\u2019ext\u00e9rieur.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-7&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-7-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-7\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Peut-on retirer les fils et r\u00e9utiliser le connecteur \u00e0 insertion In-Sure\u00ae?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-7\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-7-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Avec des fils rigides, oui. Il suffit de les tordre et de les tirer pour les retirer. Avec des fils toronn\u00e9s, non, car les brins se casseraient \u00e0 l\u2019int\u00e9rieur du connecteur.  <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-8&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-8-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-8\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Vos connecteurs \u00e0 perforation d\u2019isolant B-TAP\u00ae sont-ils adapt\u00e9s \u00e0 une utilisation c\u00f4t\u00e9 ligne de l\u2019\u00e9quipement de service?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-8\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-8-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Les connecteurs B-TAP<sup>\u00ae<\/sup> mod\u00e8les BTC 2\/0-14, BTC4\/0-10, BTC1\/0-10, BTC500-14 et BTC250-6 ont \u00e9t\u00e9 test\u00e9s et ont satisfait aux nouvelles exigences de la norme UL 486A-B pour le marquage \u00ab Convient pour une utilisation c\u00f4t\u00e9 ligne de l\u2019\u00e9quipement de service \u00bb. Les tests ont \u00e9t\u00e9 reconnus par Underwriter\u2019s Laboratories et font maintenant partie de la liste UL pour le dossier IDEAL E5238. Veuillez noter qu\u2019aucune modification des connecteurs existants sur le march\u00e9 n\u2019a \u00e9t\u00e9 n\u00e9cessaire pour satisfaire \u00e0 l\u2019exigence c\u00f4t\u00e9 ligne. <\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Test et mesure<\/h2>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-9&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-9-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-9\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quelles sont les cotes de vos multim\u00e8tres Tightsight\u00ae?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-9\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-9-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Nos pinces amp\u00e8rem\u00e9triques TightSight<sup>\u00ae<\/sup> ne sont pas conformes \u00e0 la norme BS EN 61243-3 2014. Nos pinces amp\u00e8rem\u00e9triques TightSight<sup>\u00ae<\/sup> 61-757 et 61-747 sont conformes aux normes suivantes :&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CEI 61010-1, \u00e9dition 3 (2010-06) +AMD1 (2016-12)&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ANSI\/UL\/CEI EN 61010-1, \u00e9dition 3 (2015-07-15)&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CEI 61010-2-032 (2019-06)&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CEI 61010-2-033 (2019-06)&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Surtension CAT IV 600V CAT III 1000V (61-757).&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Surtension CAT III 600V (61-747), non destin\u00e9 \u00e0 \u00eatre utilis\u00e9 en CAT IV.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Toute tension d\u00e9passant les cat\u00e9gories de mesure de tension maximale d\u00e9finies ci-dessus est en dehors de l\u2019utilisation normale de l\u2019\u00e9quipement et la protection ne peut \u00eatre garantie.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Degr\u00e9 de pollution Classe 2&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-10&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-10-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-10\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Comment puis-je faire r\u00e9parer un produit de test et mesure?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-10\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-10-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Veuillez nous contacter \u00e0 <a href=\"mailto:contactus@idealindustries.com\">contactus@idealindustries.com<\/a> et fournir les informations suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">Num\u00e9ro de pi\u00e8ce du produit<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Date et lieu approximatifs d\u2019achat du produit<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Pourquoi le produit a-t-il besoin d\u2019\u00eatre r\u00e9par\u00e9?<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Votre nom et votre adresse de livraison<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Pi\u00e8ces et fournitures<\/h2>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-11&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-11-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-11\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quel est le meilleur lubrifiant pour fils pour les travaux n\u00e9cessitant des tirages suppl\u00e9mentaires?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-11\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-11-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Si le travail n\u00e9cessite des tirages suppl\u00e9mentaires plus tard, nous recommandons nos lubrifiants pour fils ClearGlide<sup>\u00ae<\/sup> ou Aqua-Gel<sup>\u00ae<\/sup>, car leur base polym\u00e8re permettra une lubrification continue une fois secs.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-12&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-12-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-12\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quelle est la dur\u00e9e de conservation de vos lubrifiants pour tirage de fils?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-12\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-12-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Nos lubrifiants \u00e0 base de cire ont une dur\u00e9e de conservation de 2 ans, et nos lubrifiants \u00e0 base de polym\u00e8re ont une dur\u00e9e de conservation de 1 an.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-13&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-13-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-13\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quelle est la dur\u00e9e de conservation de Noalox\u00ae?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-13\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-13-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Lorsqu\u2019il est correctement stock\u00e9 dans son contenant d\u2019origine non ouvert, Noalox<sup>\u00ae<\/sup> a une dur\u00e9e de conservation allant jusqu\u2019\u00e0 2 ans. Le produit se s\u00e9parera avec le temps, mais peut \u00eatre facilement m\u00e9lang\u00e9 en agitant le contenant et\/ou le produit lui-m\u00eame. Ce processus n\u2019affecte pas la fonctionnalit\u00e9, l\u2019efficacit\u00e9 ou l\u2019homologation UL du produit.  <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-14&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-14-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-14\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Quelle est la dur\u00e9e de conservation du mastic d\u2019\u00e9tanch\u00e9it\u00e9 pour conduits?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-14\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-14-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Notre mastic d\u2019\u00e9tanch\u00e9it\u00e9 pour conduits a une dur\u00e9e de conservation de 1 an.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-15&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-15-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-15\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">O\u00f9 puis-je trouver les Armourbands\u2122?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-15\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-15-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Les gaines isolantes ArmourBand\u2122 ont \u00e9t\u00e9 abandonn\u00e9es sans remplacement en mai 2023.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-16&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-16-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-16\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Vos lubrifiants pour tirage de fils contiennent-ils du silicone?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-16\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-16-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">ClearGlide<sup>\u00ae<\/sup> est le seul lubrifiant qui contient du silicone. Aucun des autres lubrifiants IDEAL Electrical ne contient de silicone. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-17&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-17-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-17\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Noalox\u00ae est-il approuv\u00e9 par Underwriter Laboratories?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-17\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-17-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Oui, il est approuv\u00e9 UL et est \u00e9galement requis par le code dans la plupart des r\u00e9gions pour les applications \u00e9lectriques en aluminium.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-18&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-18-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-18\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Noalox\u00ae peut-il \u00eatre utilis\u00e9 sur le cuivre?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-18\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-18-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Oui. Noalox<sup>\u00ae<\/sup> est destin\u00e9 \u00e0 emp\u00eacher l\u2019oxydation des fils d\u2019aluminium, mais peut \u00eatre utilis\u00e9 sur les fils de cuivre et d\u2019aluminium. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-19&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-19-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-19\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Comment appliquer correctement le produit Noalox\u00ae?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-19\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-19-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<ol class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">Nettoyez le conducteur avec une brosse m\u00e9tallique ou une toile \u00e9meri.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Appliquez Noalox<sup>\u00ae<\/sup> directement sur le conducteur et le connecteur.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Assemblez le joint et essuyez l\u2019exc\u00e8s de compos\u00e9 Noalox<sup>\u00ae<\/sup>.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Pour plus de d\u00e9tails concernant la manipulation et le stockage, veuillez consulter le document <a href=\"https:\/\/p1.aprimocdn.net\/idealindustries\/cb3bf8f3-9140-4067-abd6-b3f00074306e\/eu_resources_sds_IDEAL_SDS_Noalox_Original%20file.pdf\">fiche de donn\u00e9es de s\u00e9curit\u00e9<\/a>.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Informations sur le produit<\/h2>\n\n\n\n<div data-wp-context=\"{ &quot;autoclose&quot;: false, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-20&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-20-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-20\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">O\u00f9 fabriquez-vous vos produits?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-20\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-20-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Beaucoup de nos produits sont fabriqu\u00e9s dans notre usine de Sycamore, en Illinois, et une partie de nos produits est fabriqu\u00e9e dans d\u2019autres r\u00e9gions du pays o\u00f9 nous nous associons \u00e0 des fabricants de confiance pour garantir que nos produits sont fabriqu\u00e9s selon les normes les plus \u00e9lev\u00e9es.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-21&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-21-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-21\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">O\u00f9 puis-je faire valoir la garantie de mon outil?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-21\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-21-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Pour plus d\u2019informations sur notre politique de garantie, visitez notre page <a href=\"https:\/\/idealelectricalinc.com\/fr-ca\/contact-us\/\">Contactez-nous<\/a> et envoyez-nous un message via le formulaire ou par courriel \u00e0 <a href=\"mailto:contactus@idealindustries.com\">contactus@idealindustries.com<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-22&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-22-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-22\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">O\u00f9 puis-je acheter des produits IDEAL Electrical\u2122?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-22\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-22-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Des informations sur l\u2019endroit o\u00f9 acheter les produits IDEAL Electrical\u2122 sont disponibles sur notre page <a href=\"https:\/\/idealelectricalinc.com\/fr-ca\/where-to-buy\/\">O\u00f9 acheter<\/a>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-23&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-23-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-23\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">O\u00f9 puis-je trouver les instructions ou les manuels de mon outil IDEAL Electrical\u2122?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-23\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-23-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Les instructions et les manuels peuvent \u00eatre trouv\u00e9s sur les pages de produits individuels. Recherchez le num\u00e9ro de SKU pour trouver des informations sp\u00e9cifiques. <\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-24&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-24-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-24\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">O\u00f9 puis-je trouver les tutoriels vid\u00e9o pour les produits que j\u2019ai achet\u00e9s?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-24\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-24-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<ol class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">Acc\u00e9dez \u00e0 la page du produit \u2013 cliquez sur \u00ab Vid\u00e9o \u00bb.<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Acc\u00e9dez \u00e0 la <a href=\"https:\/\/www.youtube.com\/@IDEALElectricalGlobal\/videos\" target=\"_blank\" rel=\"noopener noreferrer\">cha\u00eene YouTube d\u2019IDEAL Electrical<\/a> et recherchez le mot-cl\u00e9 du produit (par exemple, connecteur, traceur de circuit, etc.) sur la page principale.&nbsp;&nbsp;<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous ne trouvez pas le contenu souhait\u00e9, n\u2019h\u00e9sitez pas \u00e0 nous contacter \u00e0 <a href=\"mailto:contactus@idealindustries.com\">contactus@idealindustries.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-25&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-25-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-25\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Comment puis-je faire r\u00e9parer mon produit?<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-25\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-25-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Veuillez nous contacter \u00e0 <a href=\"mailto:contactus@idealindustries.com\">contactus@idealindustries.com<\/a> et fournir les informations suivantes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"wp-block-list-item\">Num\u00e9ro de pi\u00e8ce du produit<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Date et lieu approximatifs d\u2019achat du produit<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Pourquoi le produit a-t-il besoin d\u2019\u00eatre r\u00e9par\u00e9?<\/li>\n\n\n\n<li class=\"wp-block-list-item\">Votre nom et votre adresse de livraison<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0 partir de l\u00e0, notre \u00e9quipe vous aidera avec une \u00e9ventuelle garantie, r\u00e9paration, remplacement ou retour, le cas \u00e9ch\u00e9ant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div style=\"--mask--focal-x-mobile: 0.5; --mask--focal-y-mobile: 0.5; --mask--focal-x-desktop: 0.5; --mask--focal-y-desktop: 0.5;\" class=\"ideal-call-to-action-1 is-style-surface-brand alignwide is-style-surface-brand wp-block-ideal-call-to-action-1\">\n\t\t<div class=\"ideal-layout__inner alignwide\">\n\t\t\t\t<div class=\"ideal-call-to-action-1__content\">\n\t\t\t\t\t\t<h2 class=\"ideal-call-to-action-1__heading\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question?<\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"ideal-call-to-action-1__actions\">\n\t\t\t<div class=\"ideal-button alignnone is-style-outline wp-block-ideal-button\">\n\t\t<a\t\tclass=\"ideal-button__link alignnone is-size-large is-display-label-and-icon is-style-outline\"\n\t\t href=\"\/fr-ca\/contact-us\/\" target=\"_self\"\t>\n\t\t<span class=\"ideal-button__inner\">\n\t\t\t\t\t\t\t<span\n\t\t\t\t\tclass=\"ideal-button__label\"\n\t\t\t\t\taria-hidden=\"false\"\n\t\t\t\t>\n\t\t\t\t\tContactez-nous\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"ideal-button__icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t<svg class=\"ideal-icon ideal-icon--arrow-right\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n\t<path class=\"ideal-icon--arrow-right__head\" d=\"M12 18.0657V5.93426C12 5.53491 12.4451 5.29672 12.7774 5.51823L21.876 11.584C22.1728 11.7819 22.1728 12.2181 21.876 12.416L12.7774 18.4818C12.4451 18.7033 12 18.4651 12 18.0657Z\" fill=\"currentColor\"\/>\n\t<rect class=\"ideal-icon--arrow-right__tail\" x=\"2\" y=\"10\" width=\"12\" height=\"4\" rx=\"0.5\" fill=\"currentColor\"\/>\n<\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t<\/a>\n\t<\/div>\n\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Connecteurs de fils Test et mesure Pi\u00e8ces et fournitures Informations sur le produit<\/p>\n","protected":false},"author":601,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ideal_industries_color_scheme":"","featured_image_focal_point_x":0.5,"featured_image_focal_point_y":0.5,"footnotes":""},"class_list":["post-100082","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Foire aux questions | Ideal Electrical<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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