Limited Warranty
IDEAL Industries, Inc. warrants that its products to be free from defects in material and workmanship for the periods set forth below for each product category. To the extent permitted by law, IDEAL will repair or replace, at its option, the defective product free of charge, including shipping charges incurred by Customers for the return of a defective product. Proof of purchase from an Authorized IDEAL Distributor is required for all warranty claims. Warranty is non-transferrable. TO THE EXTENT PERMITTED BY LAW, IDEAL WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGE ARISING FROM THIS PRODUCT.
To the extent permitted by law, the warranties given herein, together with any implied warranties of merchantability or fitness for a particular purpose, are limited in duration to the term of this warranty. IDEAL distributors have no authority to make representations or warranties other than those contained in this warranty. THIS EXPRESS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OTHER THAN THOSE THAT ARISE UNDER THE AUSTRALIAN CONSUMER LAW.
Exclusions: To the extent permitted by law, warranty excludes replaceable component parts, normal wear and tear, calibration, and defects caused by abuse, misuse, neglect, alterations, unauthorized repair, accidents, improper storage, improper installation, presence of foreign matter or caused by events beyond the control of IDEAL. Using products other than as recommended constitutes misuse.
| Product |
Product Warranty Period & Additional Terms (to the extent permitted by law) |
|---|---|
| Hand Tools | As long as you own the product |
| Benders | As long as you own the product |
| Premium Leather & Pro Series™ Tool Pouches, Tool Bags, Tool Belts | As long as you own the product |
| Standard Leather Tool Pouches, Tool Bags, Tool Belts | 5 years from the date of purchase |
| Standard Fabric Tool Pouches, Tool Bags, Tool Belts | 90 days from date of purchase |
| Non-electronic Fish Tapes, Fish Poles | As long as you own the product |
| Electronic Fish Tape | 2 years repair or replacement from date of purchase with same product or functionally equivalent product. Warranty also excludes consumables such as fuses, batteries, and defects caused by leakage of batteries. |
| Ratcheting Hand Tool | 1 year from date of purchase |
| Drill-Powered Cable Cutter and Handheld Cable Cutter | 1 year – excluding blades. Blades have a 90-day replacement warranty |
| Cutting Supplies (Including triple-taps, drill bits, step drills, carbide hole cutters, hole saws and arbors, saw blades and jab saws, and knife blades) | 1 year from date of purchase. Using product other than as recommended constitutes misuse. |
Consumables (including wire marker books, hand wipes, cable ties, staples, switches and toggles, wire pulling lubricant, cable stacker) | 90 days from date of purchase |
| Safety (Lockout Tagout) | 90 days from date of purchase |
| Twine and Pulling Tape (Mule Tape) | 90 days from date of purchase. IDEAL’s liability for any loss or claim whatsoever, including a claim for breach of warranty of merchantability, shall be limited solely to replacement of defective products or, in lieu of replacement, a refund of the purchase price upon receiving the product. IDEAL makes no warranty, express or implied, of fitness for particular use, and the customer assumes all risk whatsoever as to the result of use. |
| Electrical Tape | If product is defective at time of purchase, IDEAL will replace it or refund the purchase price, at IDEAL’s option. |
| Lubricant | If product is defective at time of purchase. Purchaser must determine safe usage conditions and assumes all risk and liability in handling this product. |
| Heat Shrink, Bottle Openers | NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. |
| Wire Term Products (Twist-On Wire Connectors, Push-In Wire Connectors, Luminaire Disconnects, Grounding Products, Streetlight Kits, Electrical Terminals, Crimp Connectors and Insulators, Screw Connectors, Terminal Connectors/Strips/Blocks, Tap Connectors, Connector Socket and Set Screw Holders) | 1-year replacement warranty from date of purchase. IDEAL cannot warrant performance when used with non-IDEAL connectors. Use with non-IDEAL connectors voids warranty. |
| Datacomm Products | 1 year replacement warranty from date of purchase |
| Test and Measurement Products Model No. 61-063 and 61-501 | 1 year repair or replacement from date of purchase with same or equivalent product. Excludes consumables such as fuses and batteries and damage from battery leakage. |
| Test and Measurement Testers | 2 years repair or replacement from date of purchase with same or equivalent product. Excludes consumables such as fuses, batteries, and damage from battery leakage. |
| Tester Leads and Accessories | 90-day repair or replacement from date of purchase with same or equivalent product. |
| Stripmaster® Hand Tools and blades | 90-day replacement from date of purchase |
| Heat Guns | 1 year replacement from date of purchase |